Privacy Policy
At Inner Work Matters, we understand that privacy is important to you, and we are committed to protecting it. We have created this privacy policy to explain how we collect, use, and protect the personal information you share with us.
In short, your privacy matters to us and we always strive to protect it.
Personal information we collect:
As a professional service and website, we collect personal information for the purposes of providing our services and improving our website. We only collect the personal information that we need and only store it for as little time as necessary to meet the purposes for which it was collected. We may collect personal information when you:
Sign up for our services or newsletter: To sign up for our services or newsletter, we require certain information such as your name, email address, and password (when applicable). We use this information to create and administer your account and to provide you with the services you have requested. If you sign up for our newsletter, we will use your email address to send you updates and other information about our services.
Participate in surveys: From time to time, we may offer you the opportunity to participate in one of our surveys. The information obtained through our surveys is used in an aggregated, de-identified form. We use this information to help us understand our users and to improve our services.
Contact us: When you contact us with a comment, question, or complaint, you may be asked for information that identifies you, such as your name and email address, along with additional information we need to help us promptly answer your question or respond to your comment. We may retain this information to assist you in the future and to improve our customer service and service offerings.
Use our website: When you use our website, we may collect certain information about your visit, such as your IP address, browser type, and the pages you visited. We use this information to analyze trends, administer our website, track users’ movements around the site, and gather demographic information about our user base as a whole. This information is not linked to any personally identifiable information.
Why do we process your data?
Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.
You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via Info@innerworkmatters.com.
Your rights:
If you are a European resident, you have the following rights related to your personal data:
The right to be informed.
The right of access.
The right to rectification.
The right to erasure.
The right to restrict processing.
The right to data portability.
The right to object.
Rights in relation to automated decision-making and profiling.
If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.
Links to other websites:
Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.
Information security:
We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Your Choices:
You can choose to opt-out of receiving our newsletter or marketing communications at any time by clicking the “unsubscribe” link included at the bottom of each email. You can also contact us directly to opt-out or to update your personal information.
Legal disclosure:
We will disclose any information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to Info@innerworkmatters.com.
All rights reserved © 2023 by innerworkmatters.com
Mailing Address
Inner Work Matters
Centre for Social Innovation - Annex
720 Bathurst St, Toronto, ON M5S 2R4
Canada